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Customer reviews of Swandale Motoring Group

At Swandale Motoring Group we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Swandale Motoring Group

Swandale Motoring Group

Based on 86 customer reviews

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  • 5

    Top Service lads

    By Chris M on 12 September 2017 | Purchase not verified

    Top service from Swandale,Purchased my car over the phone to be exactly as described once received in Ireland.Thank you guys for your excellent service.

    Reply from Swandale Motoring Group on 12/10/17

    Thank you chris it was a pleasure

  • 5

    The only place to go for a used car in Leicester

    By Aaron B on 08 September 2017 | Purchase not verified

    Great experience of dealing with the guys at Swandale - they genuinely care about getting you the car you want, not just what then have in stock. Originally I went to see a motor, but decided it wasn't for me and the guys went through numerous other options and I in fact ended up buying a car that fit my brief perfectly but wasn't on general sale yet. It didn't stop there - they worked really hard to get my deal through and car ready against some very challenging timescales. Other garages wouldn't have done this. These boys will always be my car dealer of choice, and it is worth the 40 minute drive as you know you are buying with confidence. Great after sales support also. Exactly what you need when buying a car.

  • 5

    Horrible car buying experience, never again

    By Khurram M on 14 August 2017 | Purchase not verified

    Based on good reviews on Autotrader for this dealer, I bought a car in December with 3 months warranty. Car broke down several times at high speed on dual carriageway and reported to the dealer. It had a major fault which was causing the diesel to leak and mix with the engine oil, causing the car to break down after 15 minutes of driving. After a long argument, he sent me to one of the garages they use but did not want to pay for the issue to be fixed. I was then passed around to another garage - again did not want to pay and came up with excuses. Having wasted £400 to repair the car I originally paid £2800 for, I got rid of the car when it broke down for the fourth time and their own garage advised me to get rid. The dealer didn't want to know and didn't pay a single penny towards any repairs. Being a carer of the elderly parents and working full time, the amount of grief this caused me really makes me think how these guys sleep at night with a clean conscience.

    Reply from Swandale Motoring Group on 10/09/17

    Thank you for taking time to write a review, we welcome good and bad reviews to give a true reflection on our business however we do belive this to be a fake review, Please call the office as i will personally take care of any issues that you may have,

  • 5

    Very Professional Car Business

    By Michael M on 18 July 2017 | Purchase not verified

    Excellent service received from Ricky when I bought my car last week. Very honest phone dealings in advance and car was exactly as described in advertisement and by Ricky over the phone before I arrived for my appointment. This was important as I had a long distance to travel to Swandale Motroing Group. Was also impressed with the professionalism of the sale and how all car documents were there for inspection when I arrived. Would recommend Swandale.

  • 5


    By Bally B on 18 May 2017 | Purchase not verified

    I have just bought my BMW from Swandale Motoring Group and would like to thank the team for making this purchase a pleasant one. Had a brilliant experience buying my 6 Series and I absolutely love my new car, that's £15k well spent. I would highly recommend Swandale to anyone looking to buy a fantastic well kept vehicle. I will definitely be in touch when an upgrade is needed.

  • 5

    Great Service from the Swandale Lads

    By Jake T on 18 May 2017 | Purchase not verified

    I purchased a Mercedes CLA from the Swandale Group. Great customer service and experience from the lads. Made the transaction smooth and were really helpful and informative. Gave me all the information i needed and i drove away a happy customer. Would recommend Swandale Motoring Group to anyone reading.

  • 5


    By Rebecca T on 17 May 2017 | Purchase not verified

    Tried to sell a Vauxhall Astra Design as a Vauxhall Astra SRI, when I pointed out the incorrect information (after checked on Gov website and confirmed) they were very rude and thanked me for my not needed review. No impressed

  • 5

    trustworthy dealership

    By Kamil B on 20 April 2017 | Purchase not verified

    Profesional and friendly behavior. After I bought a car I also wanted some additional adjustments and everything we agreed on was done on time and to my best satisfaction. Definitelly recommending to others

    Reply from Swandale Motoring Group on 12/10/17

    Thank you for your review, See you in the coming future for your next vehicle

  • 5

    Honest and polite.

    By Paul P on 17 March 2017 | Purchase not verified

    Bought a car from these guys and part exchanged my car for the sale.Billy and his colleague where very polite and very helpfull and there was no pressure at all to buy.I would definately recommend these guys to anyone wishing to buy or px .Thanks guys well done keep up the the buisness.

  • 5


    By Sharda V on 16 March 2017 | Purchase not verified

    Absolutely fantastic customer service received yesterday from start to finish. Would highly recommend this dealer. Will be using Swandale Motoring for all future car purchases going forward.